Privacy Policy

Last Updated: January 1, 2025

At Innov-Force, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Professional information (company name, job title, business address)
  • Information submitted through contact forms or newsletter subscriptions
  • Communication preferences and marketing consent

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our legal transaction support services
  • To respond to your inquiries and communicate with you
  • To send newsletters and marketing communications (with your consent)
  • To analyze website usage and improve user experience
  • To comply with legal obligations and protect our rights
  • To prevent fraud and ensure website security

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have explicitly consented to sharing your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Our Cookie Policy provides detailed information about:

  • Types of cookies we use
  • How to manage cookie preferences
  • Third-party cookies and analytics
  • Your choices regarding cookies

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for marketing communications

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors considered in determining retention periods include:

  • The nature of the information and our relationship with you
  • Legal and regulatory requirements
  • The purposes for which the information was collected
  • Our legitimate business interests

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

  • Email: [email protected]
  • Phone: +1 (604) 380-4756
  • Address: Suite 1200, 1055 West Georgia Street, Vancouver, BC V6E 4N7, Canada

11. Governing Law

This Privacy Policy is governed by the laws of British Columbia, Canada, and applicable federal Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).